Shipping & Delivery

SHIPPING & DELIVERY

At Monteoro Jewelry, every order is prepared with care to help ensure your jewelry arrives safely and securely.

ORDER PROCESSING

Orders are carefully reviewed and prepared before shipment. Processing times may vary depending on the item, availability, and order requirements. Estimated delivery information will be provided when available during checkout or after your order has been confirmed.

SHIPPING & TRACKING

Once your order has shipped, tracking information will be provided using the contact information associated with your order. Please allow time for tracking information to become active after your shipment has been processed by the carrier.

SECURE DELIVERY

Because jewelry can be valuable, certain orders may require additional delivery precautions. When applicable, specific delivery or signature requirements will be communicated with your order.

DELIVERY ADDRESSES

Please review your shipping information carefully before placing your order. Customers are responsible for providing a complete and accurate delivery address. If you notice an error after placing an order, contact us as soon as possible.

DELAYS

Delivery estimates are not guarantees. Carrier delays, severe weather, holidays, or other circumstances outside our control may affect delivery times.

QUESTIONS ABOUT YOUR ORDER?

If you have questions regarding the shipment or delivery of your order, please contact Monteoro Jewelry through our Contact Us page.

MOBILE GOLD EVALUATION

WE COME TO YOU.

Serving Dallas–Fort Worth

If you're located in the Dallas–Fort Worth area, MONTEORO can come directly to you. Our mobile gold evaluation service offers a convenient and transparent way to have your gold jewelry evaluated without visiting a store.

We evaluate your pieces based on purity, weight, and current market value, explain the process clearly, and provide a competitive offer with no obligation to sell.

Request an Evaluation

HOW IT WORKS

Simple, transparent, and straightforward.

01 — REQUEST AN EVALUATION

Tell us about the gold jewelry you'd like to sell.

02 — WE EVALUATE YOUR GOLD

We assess your jewelry based on purity, weight, and current market value.

03 — GET YOUR OFFER

We explain the evaluation and provide a clear, competitive offer with no obligation to sell.